Overview:

Delve into the world of accommodation management with our comprehensive 3-month Accommodation Course at Ambrosia Institute of Hotel Management. This course focuses on developing essential skills in housekeeping and front office operations, providing a solid foundation for individuals seeking a career in the hospitality industry. Join us and unlock the key to exceptional guest experiences and efficient accommodation management.

Course Details:

Duration: 3 months

Curriculum Highlights:

1. Introduction to Accommodation Management:

- Understanding the role of housekeeping and front office departments.

- Exploring the importance of cleanliness, organization, and guest satisfaction.

- Overview of accommodation management strategies.

2. Housekeeping Operations:

- Cleaning techniques, tools, and best practices.

- Room preparation, maintenance, and inventory management.

- Implementing health, safety, and environmental sustainability initiatives.

3. Front Office Operations:

- Guest reception and check-in/check-out procedures.

- Reservation management and room allocation.

- Building guest relations and delivering exceptional customer service.

4. Communication and Interpersonal Skills:

- Effective verbal and written communication in the hospitality industry.

- Developing strong interpersonal skills to handle guest interactions.

- Conflict resolution and problem-solving techniques.

5. Quality Control and Service Excellence:

- Ensuring high standards of cleanliness, hygiene, and comfort.

- Implementing quality control measures for guest satisfaction.

- Understanding service recovery and handling guest complaints.

6. Technology and Systems:

- Introduction to property management systems (PMS) and other software tools.

- Utilizing technology for efficient operations and guest services.

- Managing reservations, billing, and guest records electronically.

Eligibility:

The 3-month Accommodation Course at Ambrosia Hospitality Institute is open to individuals interested in pursuing a career in the accommodation management field, regardless of prior educational qualifications. A passion for hospitality and a desire to provide excellent guest experiences are recommended.

Join us at Ambrosia Hospitality Institute and gain the skills necessary for successful housekeeping and front office operations in the accommodation industry. Through practical training, industry insights, and hands-on experience, you will be prepared to provide exceptional service and maintain immaculate accommodation spaces.

Enroll now and embark on your journey towards a rewarding career in accommodation management.